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Alpha Purchase, Trial & Upgrade Terms

Last updated 6 November 2026.

An early alpha on rooted hardware

The Field 1 is an early alpha test running pre-release Spaniel software on modified, rooted third-party phone hardware. It is not yet a finished consumer product. Expect rough edges, bugs, battery variance, and frequent changes.

Who collects your payment

Checkout payments today are collected by Lance Streuber d/b/a Spaniel Labs while Spaniel Labs, Inc., a Delaware C-Corporation, completes incorporation. Upon completion, your order, 30-day return right, alpha perks, and net payment automatically transfer to Spaniel Labs, Inc. on the exact same terms.

$800 purchase and a 30-day trial

Standard alpha checkout is $800 up front. Units ship as soon as they are ready, first paid, first shipped. You may cancel for a full refund anytime before shipment. Once the carrier confirms delivery of your phone, you have 30 calendar days from confirmed delivery to request a full refund by emailing hello@spaniellabs.com. We provide a prepaid return shipping label at our cost. Mail it back within 7 days of receiving the return label and instructions, and include all physical hardware we supplied. Remove your accounts and personal data before sending it back. Returned phones are factory-wiped on receipt. When the phone comes back in working, undamaged condition, we issue a full refund to your original payment method. Normal light handling is fine; cracked glass, liquid damage, or missing hardware is not.

$50/month after Day 30

By accepting the recurring billing authorization at checkout, you authorize us to save your payment method and automatically charge $50/month starting 30 days after confirmed delivery, then monthly until canceled. There is no monthly charge before that date and no second checkout or keep confirmation is required. The alpha rate is locked in; future retail is $60/month. We will give advance notice before your first charge. Cancel by emailing hello@spaniellabs.com before your next charge. A timely return request also cancels future monthly billing. Any remaining hardware balance is separate and is not automatically charged by this authorization. The plan covers the AI assistant only; bring your own SIM and carrier. Payments completed under earlier terms are not automatically enrolled under this new authorization.

Free software and optional hardware upgrades

Alpha testers will never be charged the planned $1,000 future retail hardware price to upgrade. You receive all future Spaniel OS updates free, at no extra hardware cost. If we release newer phone hardware, you may upgrade to it for free. If you choose a free hardware upgrade, we ask that you send back your older unit once the replacement arrives. Upgrading is always optional.

Nightly Wi-Fi and power

We ship software updates and fixes almost daily during alpha. You agree to keep your Field 1 plugged into power and connected to Wi-Fi each night so updates can download and install while you sleep.

Your feedback

Talk to the built-in agent anytime to tell us what broke or what you wish the phone could do. Any product feedback or suggestions you share may be used freely by Spaniel Labs to improve our hardware and software without compensation or restriction.

Agent actions and limits of responsibility

The assistant operates apps on your behalf. Alpha software can misread a screen, mishear a request, or tap the wrong control. The agent must ask for your confirmation before banking, payments, messages, or irreversible actions. You are responsible for reviewing confirmations on banking, payments, messages, and irreversible actions. Do not rely on alpha software for 911 or emergency calls, medical needs, or unattended high-stakes financial transactions. Hardware and alpha software are provided “as is” outside the 30-day return guarantee. To the maximum extent permitted by law, total liability of Spaniel Labs, Inc. and its founders is capped at the amount you paid us.

Questions or requests: hello@spaniellabs.com.

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